Frequently Asked Questions

FAQ

Check our FAQ for quick answers about L'ÉCOLE in Dubai special event

أسئلة مكرّرة

WHAT IS L'ÉCOLE VAN CLEEF & ARPELS?
Founded in Paris in 2012, L’ÉCOLE Van Cleef & Arpels is the first school established for the general public to learn about the history, culture, and savoir-faire of the bejeweled arts. Find out more about L’ÉCOLE’s mission.    

WHO IS THE INTENDED AUDIENCE?
For all those who are passionate or curious about jewelry, who love beauty, and who would like to raise their cultural awareness to become what the French call an “amateur eclairé,” an enlightened amateur, but no prerequisite of education or skills is needed, only curiosity! 

WHO ARE THE INSTRUCTORS?
L’ÉCOLE instructors, the majority of whom are based in our Paris headquarters, are each an expert in his or her field and have carefully developed the L’ÉCOLE curriculum for audiences everywhere. Find out more about L’ÉCOLE Van Cleef & Arpels’ instructors.

DOES L'ÉCOLE VAN CLEEF & ARPELS GRANT A DEGREE OR A CERTIFICATE?
Although each student receives a certificate signed by the president of L’ÉCOLE upon successful completion of a given course, L’ÉCOLE does not offer degrees.

HOW MANY COURSES ARE OFFERED?
This season we are offering 20 different courses between March 29 to April 13, 2019, but also 6 evening conversations (talks), 6 cinema sessions and 4 exhibitions. Check out the different jewelry classes programs.

HOW LONG IS EACH COURSE?
Course length ranges from 2 to 4 hours.

HOW MANY STUDENTS ARE IN A CLASS?
To ensure an intimate, collaborative environment, there is a maximum of 12 students per class. Two specialized courses, “The Gouaché in High Jewelry 1: The Light” and “The Gouaché in High Jewelry 2: The Color,” admit up to 6 students only.

WHERE ARE THE COURSES HELD?
During this three-week event starting from March 29 to April 13, 2019, L’ÉCOLE Van Cleef & Arpels will be taking place at Dubai Design District. Find out more about this beautiful location.

IS THE LOCATION WHEELCHAIR ACCESSIBLE?
Yes, all floors are fully accessible by a passenger elevator.

WHAT IS A CONVERSATION?
Led by leaders in the arts and jewelry historians and experts, these are 60-minute conversations exploring the interplay between jewelry, culture, design, and art. Conversations are free. We invite you to check the schedule and reserve your seat.

WHAT ARE CREATIVE WORKSHOPS?
These are interactive workshops intended for children and teens, from ages 5 to 17, each session is 2 hours. The L’ÉCOLE Creative Workshops are taught by a minimum of 2 instructors in a lively, creative atmosphere, and are limited to up to 12 children. Children ages 5-12 must be accompanied by an adult.

WHAT DOES L’ÉCOLE VAN CLEEF & ARPELS COST?
Creative workshops for children, evening conversations and cinema sessions are free of charge and courses are 525 AED, including 5% VAT. Funds collected from courses will be donated to Dubai Cares. Students’ contribution will help Dubai Cares to provide children and young people in developing countries access to quality education..

HOW DO I REGISTER ONLINE?
Log on to https://me.lecolevancleefarpels.com. All specific course, creative workshop, cinema and conversation listings are under the Programs menu. For a given class, review the available calendar dates, make your selection, and then proceed either to the checkout or add more courses. At the time of checkout, you will be prompted to provide contact of participants and billing information.

CAN I REGISTER BY PHONE?
No. At this time, we are unable to process registration by phone. If you have questions about how to register, one of our representatives will be happy to assist you.

CAN I REGISTER A CLASS FOR SOMEONE OTHER THAN MYSELF?
Yes, however, you will need to provide a valid email address for each registered seat.

DO YOU HAVE A WAIT LIST FOR COURSES OR SPECIAL PROGRAMS?
Yes, when a course is full, a waiting list is available via the product page. First, we need to create an account on our website and then subscribe to the waiting list. You will automatically be informed by email of future availability for a class.

WHAT IS YOUR CANCELLATION AND REFUND POLICY?
We are happy to provide a full refund up to 48 hours prior to a class. Please check our Legal terms for more information.

HOW DO I RECEIVE GENERAL INFORMATION ABOUT L’ÉCOLE VAN CLEEF & ARPELS?
Log on to https://me.lecolevancleefarpels.com to subscribe to our Newsletter to receive news about our events, or register your name and contact information on contact page and we will be happy to send you information about L’ÉCOLE.

HOW DO I CONTACT ABOUT PRESS OR TO REQUEST AN INTERVIEW?
Please contact L’ÉCOLE Dubai team by emailing lecole_me@vancleefarpels.com